2018 Chevy Impala Reliability & Customer Satisfaction
Compare the 2018 Chevy Impala to see all the great features that make the Impala Consumer Reports’ number one overall large car. The new 2018 Impala scores well in owner satisfaction, the Consumer Reports road test, and perhaps most importantly of all, it provides legendary Chevrolet reliability. The superior Impala reliability ratings allow drivers to have the peace of mind that their investment in a new 2018 Chevrolet will be safe for a long time.
2018 Impala Part & System Ratings
Consumer Reports has placed a lot of faith in Chevrolet’s Impala in naming it the number one large car for 2018, and gives special credit to its reliability. The Chevrolet brand is famous for its dependability, and it continues to make vehicles that last for many years without constant maintenance problems. Consumer Reports has found that previous iterations of the latest Impala are reliable in all areas, regardless of whether you buy an LS or an LT or any trim level for that matter, and don’t need a lot of expensive work to stay on the road. In fact, Chevy crushes the competition when it comes to reliability ratings. This analysis comes from a thorough look at all of the following components:
- Engine major
- Engine minor
- Engine cooling
- Transmission major
- Transmission minor
- Drive system
- Fuel system
- Electric system
- Climate system
- Paint / trim
- Body integrity
- Body hardware
- Power equipment
- In-car electronics
2018 Impala Reliability Ratings
Consumer Reports is widely regarded as the most trustworthy source for reliability information available to customers, and Chevy’s high marks here speak highly of what drivers can expect from the Impala for 2018. Consumer Reports surveys drivers of more than 640,000 vehicles to gather a reliability history dating back to the year 2000. The new Impala ratings are especially strong on this report, and have been especially unbeatable since the most recent redesign in 2014.
2018 Impala Overall Owner Satisfaction
Excellent Chevy reliability combines with all the other great things about this sedan to make owners satisfied with their purchase. The best metric for owner satisfaction is how many owners want another version of the same car. Consumer Reports has found that 74% of Impala drivers want to buy another Impala. This is a better owner satisfaction score than the BMW 7 Series, Ford Taurus, and Nissan Maxima.
Test Drive the New Impala in Phoenix Now
The reliability of the Chevy 2018 Impala speaks for itself, but it’s still a great idea to see how you like the handling before you make a purchase decision. Test drive the Impala today to ensure it’s the right vehicle for you and your family. See what you think of the new Impala when you check out your nearest Valley Chevrolet location for a test drive.